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Cause:

This issue has same cause as you can’t shutdown VM from VMM console.

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image

 

Well, don’t worry about file format (VMM 2012 SP1 supposes both VHD/VHDX, don’t worry about location of your VM, it can be on local disks of Hyper-v or Share storage, it has something to do with virtual Guest Services, or you can call it “Integrated Service” from Hyper-v.

 

If you go to Hyper-v, and try to install Integrated Service on that VM, system will tell you you are on latest version already.

So what to do?

Solution:

 

Just click “Refresh” from VMM Console

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This is clearly a bug of VMM which import VMs into VMM but not checking integrate service properly!

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